Your time is valuable and managing your resources effectively can mean the difference between profitability and profit-killing bottlenecks. From Check-In to Check-Out and everything in between, Total Service Management empowers your employees with the Service Dashboard, tracking every vehicle and process in your department. It lets you anticipate potential issues, find solutions and notify everyone in real-time.
The Service Dashboard collects data generated by the DMS and every solution within ONE Platform. It measures and reports the time taken for each step of service; the performance of each advisor and technician; and identifies where process bottlenecks regularly occur.
You get better control over dealership workflow, more consistent processes and proactive internal and external communications. All of this ensures the quality of your customers’ experience.